Privacy Policy

1. Information We Collect

1.1 Personal Information

When you register or use Eventbook, we may collect:

• Full name
• Email address
• Phone number
• Job title and company
• Account credentials
• Payment or billing information (processed securely via a third-party)

1.2 Event-Related Information

When using our Services, we may collect:

• Event names, types, dates, and locations
• Vendor preferences and budget details
• Guest/attendee names and email addresses (if entered)
• Uploaded files, notes, and agenda items

1.3 Technical and Usage Data

We also automatically collect:

• IP address and device identifiers
• Browser type and version
• Operating system and device data
• Clickstream behavior and time spent on pages
• Features used and engagement metrics

2. How We Use Your Information

We use the data we collect to:

• Operate and maintain your Eventbook account.
• Personalize your dashboard and event recommendations.
• Enable collaboration features with your team or vendors.
• Process transactions and manage billing.
• Deliver customer support and respond to inquiries.
• Analyze user behavior to improve performance and usability.
• Enforce our Terms of Service and prevent fraud or abuse

3. Third-Party Integrations

If you connect Eventbook with third-party tools (e.g., Google Calendar, Gmail, Zoom, Stripe), we may access limited data from those platforms to enable integration. We do not sell or misuse this data. Any access is governed by those platforms' terms and permissions you authorize.

4. Cookies & Tracking

We use cookies and other tracking technologies (e.g., pixels, local storage) to:

• Maintain your session and log-in state.
• Remember your preferences.
• Track user behavior to improve functionality.
• Run A/B tests and analytics.

You may disable cookies in your browser settings, but this may affect your ability to use some features.

5. How We Share Your Information

We only share your information in these limited cases:

• Vendors and contractors who help us deliver features or provide infrastructure (e.g., hosting, analytics, payments).
• Legal obligations, such as complying with court orders or law enforcement requests.
• Business transfers, such as a merger, acquisition, or asset sale.

We never sell your personal information.

6. International Data Transfers

Eventbook is operated from the United States. If you access our Services from outside the U.S., your data may be transferred to and stored on servers located in the U.S. or other countries. We take appropriate safeguards to protect your data in compliance with GDPR, CCPA, and other applicable laws.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected:

• Account data: retained until deletion or deactivation.
• Transaction records: retained for legal and tax compliance.
• Event data: retained as long as you maintain access to the event

You can request deletion at any time by contacting us.

8. Your Rights

Depending on your location, you may have rights to:

• Access or correct your personal information.
• Request data deletion.
• Object to or restrict processing.
• Withdraw consent where applicable.
• Receive a copy of your data (data portability)

9. Children’s Privacy

Eventbook is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

10. Security Measures

We use industry-standard security measures, including:

• HTTPS encryption.
• Role-based access control.
• Secure hosting and cloud infrastructure.
• Monitoring for suspicious behavior and unauthorized access.

However, no system is 100% secure. Use strong passwords and keep your credentials confidential.

11. User Responsibilities

You are responsible for:

• Keeping your account credentials secure.
• Ensuring you have the right to upload or share any information you input.
• Complying with all laws and regulations when using Eventbook.

12. Changes to This Privacy Policy

We may update this Privacy Policy as our practices or applicable laws change. When we do, we will revise the “Effective Date” and may notify you by email or in-app alert. Continued use of Eventbook means you agree to the updated policy.